Kverneland ServiceCentre
Fast fixes, no travel time, right in the field!
Say goodbye to travel and delays - get instant expert support from the field. With screen sharing and access to implement data, experts can view your terminal in real-time and guide you step-by-step to resolve issues remotely, and adjust your implements configuration minimizing downtime and hassle. Getting on-site service is now also faster and more convenient to improve your operational efficiency.
Description
Innovative & Seamless
Kverneland ServiceCentre simplifies ISOBUS implement troubleshooting, giving your dealer easy access to your implement set-up. With Kverneland Sync-equipped implements and any ISOBUS terminal, remote support is just a few clicks away!
Key Features:
- Seamless Remote Access: Your connected machine is ready for in-field instant and accurate assistance by the service team.
- Full Control, Anywhere: With Kverneland Sync and any ISOBUS terminal, you can reach your dealer to check your data analysis and implement configuration to receive fast, accurate support, including advice on machine care products and services.
- Screen Sharing for Diagnostics: Your dealer can remotely diagnose issues through terminal screen sharing, saving you time on the road. With your authorization for temporary access, they can see exactly what you see on your screen.
- Optimised Performance Adjustments: The dealer can fine-tune your implement settings to optimise its performance, ensuring you get the best results from your equipment.
- Error Prevention and Troubleshooting: Through detailed diagnostics, your dealer can also identify potential issues by monitoring your implement’s sensors and work conditions in real time. It allows for quicker problem-solving and getting your equipment back in the field efficiently.
Kverneland ServiceCentre ensures your dealer can provide quick, efficient support, helping you minimize downtime and maximize productivity. The system is designed to guarantee security, with connections only initiated at the user's request.